One of our schools is attempting to add 2 additional teams but the system will not allow it. At first they received an error message that registration was closed, even though they paid for the additional teams months ago. That condition has be changed and the error message is gone, but they are still not able to add the additional teams.
Have you check the registration schedule and the team limit in the Director-> Configuration-> Set up Tournaments? Please email email@example.com for further assistance.