Processing Registration Payment
I had another question about registration. On our "Processing Registration Payment" page we had a couple of schools submit payment methods before we changed the payment configuration. Do we have to delete them and ask them to resubmit payment?
Thank you for your time,
Jeffrey
Responses: 1
Responded by Thuan Duong 10/02/20
- Delete the transactions with the old fee from the Finance page then ask coaches to review the fees then click the Registration Fees button in the Head Coach dashboard
- Email the coaches with the transactions with the old fee and ask them to click on the Registration Fees link in their HC dashboard, then click Cancel Pending transactions, then click Pay Registration Fees again.
Thuan