In the Configuration page, I have the Event Supervisor email set up like this:

Dear [FIRSTNAME] [LASTNAME]

Thank you for supporting [HOSTNAME]!  I have assigned you to an event for the State Tournament on March 1, 2025.

However, the email that gets sent looks like this:

Dear  

Thank you for supporting Massachusetts State Science Olympiad!  I have assigned you to an event for the State Tournament on March 1, 2025.

How do I get the names to actually show up in the outgoing message?

Thanks!